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Who We Are

Building happier, healthier communities

Community Purpose

We’re Australia’s first 100% member-owned alliance of social enterprise banks. Our profits are invested in initiatives that support members and deliver positive social change within our communities. We call this Do Good Banking.

Here to Do Good


Positive Social Change

Community|04 April 2019
We're social enterprises invested in positive social change.

Impact Entrepreneurs Making a Difference

Community|01 April 2019
The Mill House is a social enterprise accelerator program that supports and nurtures 'for purpose' businesses. 

Support for Breast Cancer Patients

Community|29 March 2019
NOVA Alliance Bank® is supporting the Hunter Breast Cancer Foundation

Alliance Bank

Social Enterprise Banks

We began as credit unions, some of us more than 50 years ago, so community purpose is in our DNA.

Today we remain independent and focused on developing strategies that will improve the health, social and economic fabric of our communities. We do this through highly personalised banking, impact investing initiatives, shared value partnerships and vocational programs.

Collectively we serve over 40,000 members, with 160 staff through 23 service centres.

Bendigo and Adelaide Bank is a strategic partner. Their mission is to feed in to the prosperity of their customers, not off it. To achieve this they focus on the success of customers, people, partners and communities by:

  • Taking a 100 year view
  • Listening and responding
  • Respecting every customer's choice, needs and objectives
  • Partnering for shared success
  • Having a clear purpose that is supported by their values

Their retail brand, Bendigo Bank, has more than 600 service outlets including more than 310 locally owned public companies operating under the Community Bank® brand..

Bendigo & Adelaide Bank

Strength and Community

Social Enterprise

Profits are invested in our communities

Social enterprises are profitable businesses with social goals. They can take many forms but generally they:

  • Have an economic, social, cultural or environmental mission aligned to a public or community benefit
  • Trade to fulfil their mission
  • Derive a substantial portion of their revenue from trade
  • Reinvest the majority of their profit in the fulfilment of their mission*

Alliance Banks are Australia’s first social enterprise banks. We invest our profits to create positive social change within our communities and for our members.

Alliance Bank has adopted the Banking Code of Practice.

The Code is a voluntary code of conduct which sets the standards of good banking practice for us to follow when dealing with persons who are, or who may become, our individual and small business members and their guarantors.

A copy of the Code is available at any Alliance Bank branch or by telephoning our strategic partner Bendigo and Adelaide Bank on 1300 BENDIGO (1300 236 344). A copy of the Code can also be printed from the following link.

Banking Code of Practice

Banking Code of Practice

Standards of good practice

Financial Claims Scheme

Our depositors are protected under the Australian Government’s Financial Claims Scheme.

Financial abuse occurs when one person manipulates another to control their finances and property without their consent.
It can happen to anyone, no matter how old, or how much money they have.

We recognise that it may be difficult for you to seek assistance. If you feel you're in a financially abusive situation, please do not hesitate to speak to any member of our staff.

If you or someone close to you is in immediate danger, dial 000.

To learn more about how we can help click here.

Understanding Financial Abuse

*Find Australia’s Social Enterprise Sector 2010


Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879. AWA Mutual Limited®, BDCU Limited®, CIRCLE Mutual Limited®, NOVA Mutual Limited® and SERVICE ONE Mutual Limited® (Alliance partners) are independent mutual entities that have formed an alliance with Bendigo and Adelaide Bank. AWA Alliance Bank®, BDCU Alliance Bank®, CIRCLE Alliance Bank®, NOVA Alliance Bank® and SERVICE ONE Alliance Bank® are trademarks of Bendigo and Adelaide Bank Limited.

© Copyright 2019 Bendigo and Adelaide Bank